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If I need help, how can I contact you?

To contact a member of our Support Staff, you can create a new ticket on our help desk by clicking on Submit a Request, or by emailing us at

Our friendly support staff is also available to help you place an order or answer basic questions by phone Monday through Friday, 10am to 5pm EST. It's as easy as that!

Contact Options

Submit A Support Request


Call or Text: 480-331-TRAX (M-F 10AM - 5PM EST)
Standard text-messaging rates apply

Have more questions? Submit a request